Frequently Asked Questions

The Home FAST assessment needs to be administered by observing the features of a person’s home. It is not possible to complete without a home visit. Walking around the home and asking the older person to demonstrate aspects of the tool will enable you to answer the questions. Identify responses as either: yes, no or not applicable (n/a). You may also include comments or other relevant information to refer to later. You will need about 45 minutes to complete the Home FAST.

A person receives one point for each “no” response given. At the end of the assessment they are given an overall score out of 25. Risks are ranked as low, medium and high, depending on the number of points received. We know that a score of 9 hazards and above is associated with a higher risk of falling.

Yes. You can do an initial visit and score the Home FAST. After implementing any modifications to the home or providing advice to the older person, you can repeat the Home FAST to see if the score has improved. Depending on the circumstances, some items may not be easily modifiable, so the score may not be different for all of the items.

You will receive a confirmation email within 24 hours, containing your username and login details.

If you are signed-up for group access you will need to be added to your group by the authorised administrator, then an username and login details will be emailed to you.

If you wish to query a delivery please contact us at: info@stopfallsathome.com.au

Free trial subscriptions last 30 days.

Professional subscriptions are charged on an annual basis and are renewed automatically on an annual basis.

No refunds will be provided once the annual subscription payment has been charged.

YVisit your Account page (https://stopfallsathome.com.au/account/) and click on the relevant links to upgrade or change your subscription.

To cancel a subscription payment made via PayPal:

1. Log in to your PayPal account.
2. Go to Settings.
3. Click Payments.
4. Under “Preapproved payments”, click Manage preapproved payments.
5. Select the merchant whose agreement you want to cancel and click Cancel.
6. Click Cancel Profile to confirm your request.

For more information on cancelling PayPal subscription payments click here.

Active subscribers to Home FAST professional are allowed an unlimited assessments.

Group accounts be managed by visiting your Account page and clicking the Manage Your Group Account button at the bottom of the page.

You can add and delete users.

The Home FAST professional requires internet access to work. Make sure you have a charged, internet-enabled tablet (or smart phone) before going on a house-call. If wi-fi access is not available, you may be able to use a mobile phone hot spot.

Use the comments fields for each question to add notes about individual circumstances. At the end of the assessment you will also be prompted to include details of actions taken, follow-up required and any other general comments. Some recommendations are based on general information about falls prevention. It is important for you to review these general recommendations and advise your clients if any are not applicable for their individual circumstances.

Photos can be added to record problem areas in your client’s home. They only relate to questions for which the response is ‘No’ and will be included in the comments section of your report. Photos can be .jpg or .png format only. You are limited to one photo per question.

Nothing. Fall risk assessments for home users are free.

Completion time varies. There are 25 questions in total. We suggest allowing up to half an hour to answer them all.

Based on research, we have identified home hazard scores that mean a person is at increased risk of falling. A red score means that a person is at high risk of falling and should look at modifying some aspects of their home environment to reduce their risk. An amber score indicates moderate risk of falling and modifications should also be considered to reduce this risk. A green score indicates that a person has the same level of risk as anyone else in the community because of their home environment. There may still be smaller modifications that would make the home even safer.

The scores provided on this website give a general an indication of your risk of falling.

Risk levels range from low, medium and high. For each problem-area identified you will be given solutions on how to reduce the risk. Even if you have a low risk of falling there are still things you can do around you home to reduce the risk further.

If you are concerned about your risk of falling or your health in general please speak to your doctor. They will be able to refer you to a local service provider who may be able to help with any of the recommendations. Taking a copy of your results will help.

Home FAST offers general recommendations based on research about fall prevention. Some suggestions may not apply to your individual circumstances. If you are concerned or confused about your risk of falling or your health in general please speak to your doctor. They will be able to refer you to an occupational therapist or local service provider who can assist. Taking a copy of your Home FAST results will help.